What if I have medical conditions, am pregnant, or need assistance?

Let us know in advance about any medical conditions or if you’re pregnant. You must be able to walk unaided and not require any foreseeable assistance during the journey. If you need a wheelchair or walking frame, our journeys may not be suitable. For pregnant passengers, a medical certificate is required if you’re in your third trimester. Safety and comfort are our priorities, so please communicate any special needs you might have. Once you have booked you will receive a text message and email where you can “check-in” and advise us of any medical issues and confirm you are not carrying any prohibited items.